Reservations Toll-free number:1-866-550-6878 (Usa and Canada)
Reservations: Tel + 52 984 87 31484 (Mexico) | Fax: + 52 984 87 30798

La Tortuga Hotel and Spa provides reliable Airport transfers availables 24 hours a day, no extra costs for late night arrivals or departures. Our boutique hotel makes a special effort in meeting your every need.

Airport Transportation Rates 2011

Roundtrip Cancun International Airport - Playa del Carmen
1 - 2 People 3 - 6 People 7 - 10 People
$98.00 usd $125.00 usd  $150.00 usd

One Way Cancun International Airport - Playa del Carmen
1 - 2 People 3 - 6 People 7 -10 People
$55.00 usd $75.00 usd $88.00 usd

One Way Playa del Carmen - Cancun International Airport
1 - 2 People 3 - 6 People 7 -10 People
$55.00 usd $75.00 usd $88.00 usd

All transportation services Int Airport must be requested no later than 48 hours before arrival date...

  • If you are 3 passengers with heavy luggage, please let us know when booking and we will send a van.
  • Rates are quoted for transfer in Private cars
  • Tax included.
  • Rates are in US dollars
  • Cancellation policy: cancel up to 3 days prior to pick up for no charge. Under 3 days, full amount will be charged
  • If you need to reschedule your transfer, no fee is charged. (Pending availability).

LA TORTUGA HOTEL & SPA offers you private Airport transfers with TRANSPORTADORA ZULEY.

The whole process of booking your transfer and getting to the Hotel is very simple and hassle free. Before filling in the form, please make sure you have all the details requested as your transfer cannot be confirmed if information is missing.

Once we process your request, you will be sent a confirmation from the Hotel. Transfer service will be charged to your room. Tip not included.

Airport transfers are available 24 hours a day, no extra costs for late night pick-ups or departures.

Once you have cleared immigration, picked up your luggage and gone through customs, exit the Arrivals Terminal and look for our Driver. He will be carrying a sign with your name, the name of our boutique hotel, La Tortuga Hotel & Spa with the Hotel Logo on it (please see logo at the top of the page).

Should you fail to see him, please wait a few minutes, then call this number immediately (044 99 81 867662) to contact Zuley or call us at the Hotel (01 984 87 31484). We are constantly in touch with them via radio, so it will be easy to let him know where you are waiting. Please do not take a taxi or other means of transportation, as your transfer will not be refunded. In the rare case the driver could not make it (technical problems), we will tell you to take a taxi.

Unfortunately, at the airport there are many transportation companies that will try and sell you a much more expensive transfer on site. They will also tell you your transfer has already left. Do not believe them, just look for our Driver or call the above numbers to verify.

As soon as you meet him you will leave for Playa del Carmen, as all transfer services with our boutique hotel are private.

Should your flight be delayed or should there be long cues at either immigration or customs, do not worry, as the company is constantly informed about such information. They will wait for you.

Should you need further information before booking this service, please email us at



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